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Complaints and Content Removal Policy

Content Takedown Steps and Timeframes Intake & Removal

Oktogon Media maintains a designated compliance intake channel for legal or policy notices. Upon receipt of a valid notice or discovery of a compliance issue, affected content is immediately restricted and permanently removed.

Content Removal and Reporting Mechanism

A Content Removal Request (CRR) form is linked in the footer of every page across all Oktogon Media Inc. websites. If a visitor is a victim of, or has personal knowledge of, trafficking-related, abusive, or non-consensual content displayed on any Oktogon Media Inc. site, they are strongly encouraged to report such material immediately. Reports may include, but are not limited to:

Visitors may submit a request by providing:

All reports are handled confidentially. Our dedicated compliance and support team reviews and processes removal requests within five (5) business days, or sooner where urgent or illegal content is identified. Content found to violate our Terms of Service or applicable laws is removed immediately.

Appeals Process

In the event of a disagreement, the matter will be resolved by a neutral third party at Oktogon Media’s expense. Once an appeal is triggered, the Oktogon Media must confirm that appropriate consent was obtained. If consent cannot be established, or if the person depicted can demonstrate that the consent is void under applicable law, Oktogon Media will remove the content immediately.

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